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    • turbofandude

      Proper Problem Reporting for the TFDi Design 717   07/09/2017

      Folks, As the user count is increasing, it is becoming more of a task for us to stay on top of problem reports. We are also receiving an increasing amount of incomplete reports that we are unable to follow up on (which frustrates everyone, us included). On that note, we are going to be enforcing a stricter formal problem reporting system. There are a few main points that need to be addressed. ALL problem reports must be submitted via the Bugs and Suggestions system. Open discussion on the forums is fine, but our team simply cannot respond to every single comment (especially when the majority of doing so is asking for information the Bugs and Suggestions system already asks for). Incomplete reports will be ignored. This means reports like "my FPS is bad" will not be given weight. This isn't because we don't care. It is because a report like that does absolutely nothing for anyone - we can't fix it based on that. Please include EVERYTHING you can possibly think of regarding the problem and take as many steps as you can to isolate it. Prepar3D v4, despite what you have heard, can still be unstable. Yes, it is definitely possible to fly flights without issues. But it is still relatively new, as are most of the addons available for it. Please refrain from attacking us or other developers because of this. We have already had one scenario where a 717 CTD was resolved by an update to Prepar3D itself. This is likely not the only time that will be the case. You are still free to report the crashes, as it may help whoever the developers of the faulting code are solve the issue. Duplicate reports will be deleted/merged. For the sake of sanity for us trying to prioritize and evaluate issues, if we discover multiple reports of the same thing, we may merge/delete the duplicates. We strongly encourage you to search and see if your problem has been reported before. Thank you all in advance. This may seem overbearing, but this is the only way we are going to be able to stay on top and continue heading in the direction we, and the community, want.
gamesyns

What to expect with P3Dv4

7 posts in this topic

Hello All!

With the announcement of v4, we can finally tell you the official plan for v4. At this time, the 717 does not work in v4. We have not had the opportunity to compile and test for v4. We plan to bring you the 717 for P3Dv4 soon™ but are focused on finalizing 1.0.8.0 for the currently supported platforms. If you have not already, please read Lockheed Martin's announcement on the new platform. http://prepar3d.com/news/2017/05/114164/

Cheers

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17 minutes ago, lucky_885 said:

May I ask what your position is on the other 64bit sim: FSW?

Once we hear from them officially with regards to licensing, we can make a statement.

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Licensing? I always thought FSX and derivatives are a platform just like an operating system is a platform. With so many third party addons out there, I never thought licensing would be a thing companies would have to do in order to create addons commercially.

Anyway, if anyone form Dovetail Games reads this: please don't make licensing too complicated, or even better don't make it a requirement at all. FSX has survived 10+ years because of third party developers.

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Do you guys think you'll be able to utilize the new dynamic lighting system in v4 in some way to get around the poor night-lighting compromises that we have right now?

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48 minutes ago, molleh said:

Do you guys think you'll be able to utilize the new dynamic lighting system in v4 in some way to get around the poor night-lighting compromises that we have right now?

Unfortunately not, the new dynamic lighting does not support Variability and shadows.

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18 hours ago, gamesyns said:

Unfortunately not, the new dynamic lighting does not support Variability and shadows.

@molleh We do, however, have some other ideas planned to resolve this for v4 and potentially v3 (FSX would not be affected) utilizing some P3D-only features.

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