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    • turbofandude

      Proper Problem Reporting for the TFDi Design 717   07/09/2017

      Folks, As the user count is increasing, it is becoming more of a task for us to stay on top of problem reports. We are also receiving an increasing amount of incomplete reports that we are unable to follow up on (which frustrates everyone, us included). On that note, we are going to be enforcing a stricter formal problem reporting system. There are a few main points that need to be addressed. ALL problem reports must be submitted via the Bugs and Suggestions system. Open discussion on the forums is fine, but our team simply cannot respond to every single comment (especially when the majority of doing so is asking for information the Bugs and Suggestions system already asks for). Incomplete reports will be ignored. This means reports like "my FPS is bad" will not be given weight. This isn't because we don't care. It is because a report like that does absolutely nothing for anyone - we can't fix it based on that. Please include EVERYTHING you can possibly think of regarding the problem and take as many steps as you can to isolate it. Prepar3D v4, despite what you have heard, can still be unstable. Yes, it is definitely possible to fly flights without issues. But it is still relatively new, as are most of the addons available for it. Please refrain from attacking us or other developers because of this. We have already had one scenario where a 717 CTD was resolved by an update to Prepar3D itself. This is likely not the only time that will be the case. You are still free to report the crashes, as it may help whoever the developers of the faulting code are solve the issue. Duplicate reports will be deleted/merged. For the sake of sanity for us trying to prioritize and evaluate issues, if we discover multiple reports of the same thing, we may merge/delete the duplicates. We strongly encourage you to search and see if your problem has been reported before. Thank you all in advance. This may seem overbearing, but this is the only way we are going to be able to stay on top and continue heading in the direction we, and the community, want.
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CXA001

v1.0.8.0 Install

Question

CXA001   

I opened the add-on manager this morning and was prompted to download v1.0.8.0.

The files were download (as to where, I have no idea) and then nothing else happened.

In the add-on manager, it still shows v1.0.6.0 and it doesn't look like any of the files for the aircraft have been updated.

How do I get v1.0.8.0? Where are these new files located? Can I just deactivate the current version and download a fresh copy of v1.0.8.0?

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odourboy   

I believe 1.0.6.0 in the add-on manager refers to the Add-on Manager version itself, not the aircraft version.

To check the 717 aircraft version, turn on the FMC and the first page will show the current version.

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Sanpp   
Just now, odourboy said:

I believe 1.0.6.0 in the add-on manager refers to the Add-on Manager version itself, not the aircraft version.

To check the 717 aircraft version, turn on the FMC and the first page will show the current version.

Exactly

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