• Announcements

    • turbofandude

      Proper Problem Reporting for the TFDi Design 717   07/09/2017

      Folks, As the user count is increasing, it is becoming more of a task for us to stay on top of problem reports. We are also receiving an increasing amount of incomplete reports that we are unable to follow up on (which frustrates everyone, us included). On that note, we are going to be enforcing a stricter formal problem reporting system. There are a few main points that need to be addressed. ALL problem reports must be submitted via the Bugs and Suggestions system. Open discussion on the forums is fine, but our team simply cannot respond to every single comment (especially when the majority of doing so is asking for information the Bugs and Suggestions system already asks for). Incomplete reports will be ignored. This means reports like "my FPS is bad" will not be given weight. This isn't because we don't care. It is because a report like that does absolutely nothing for anyone - we can't fix it based on that. Please include EVERYTHING you can possibly think of regarding the problem and take as many steps as you can to isolate it. Prepar3D v4, despite what you have heard, can still be unstable. Yes, it is definitely possible to fly flights without issues. But it is still relatively new, as are most of the addons available for it. Please refrain from attacking us or other developers because of this. We have already had one scenario where a 717 CTD was resolved by an update to Prepar3D itself. This is likely not the only time that will be the case. You are still free to report the crashes, as it may help whoever the developers of the faulting code are solve the issue. Duplicate reports will be deleted/merged. For the sake of sanity for us trying to prioritize and evaluate issues, if we discover multiple reports of the same thing, we may merge/delete the duplicates. We strongly encourage you to search and see if your problem has been reported before. Thank you all in advance. This may seem overbearing, but this is the only way we are going to be able to stay on top and continue heading in the direction we, and the community, want.
ProfessorMadman

P3D V4 CTD - no errors

Recommended Posts

SK331   

I don't know if it was the last update or what, but my CTDs seem to be gone right now. Did two flights back to back yesterday and well into a flight right now. No problems yet.

I am using chaseplane version 0.2.102 so if its chaseplane being the culprit, maybe check that version out. :)

Share this post


Link to post
Share on other sites
Seb77   
16 minutes ago, SK331 said:

I don't know if it was the last update or what, but my CTDs seem to be gone right now. Did two flights back to back yesterday and well into a flight right now. No problems yet.

I am using chaseplane version 0.2.102 so if its chaseplane being the culprit, maybe check that version out. :)

The same since the last update and i'm not yet using chaseplane...no crash since... :)

Share this post


Link to post
Share on other sites

I wish I had your results guys.  Just had a CTD completing a pushback at LICJ with the latest updated version.  No errors just a freeze and CTD.  Was using Chase Plane v0.2.102 at the time.  If it helps I'm also using Navigraph's Simlink with their new Charts Desktop app.

Share this post


Link to post
Share on other sites

Guys, I'm facing the same issue. I am almost sure that the problem is related to Chase Plane somehow. What I did notice is that If I make a couple of inside and outside camera switching, I get CTD. Without going into the outside view, I've had no CTD.

Share this post


Link to post
Share on other sites

For me I only get a CTD when Hardware rendering is disabled and it seems to happen randomly. However when I enable it I get bad stuttering and the refresh rate on my displays is terrible. I'm also using latest chaseplane with ASP4/ASCA w/ envtex and URP 1.1. Any one else getting this particular problem?

Hardware:

6600K @ 4.4ghz, GTX1070, 16GB @ 3200mhz

Share this post


Link to post
Share on other sites
On 6/17/2017 at 0:04 AM, el_gargantuan said:

I am using Chase Plane too, I've had 4 CTDs of the 5 attempts I've made to fly the plane. I think it happens after i cycle too many views but I don't have much more data than that. The most recent two crashes did not yield any logs in event viewer. The first few times I the application crash log pointed to Prepar3d.exe and KernelBase.dll. I've also experienced an application hang CTD. The other two CTDs did not have any errors.

 

I am happy to report back that I have now completed a short hop (30 min) and also a 2hr+ flight after turning down some of my graphics settings. I had the sliders maxed out, so I can imagine that my hardware might have reached some limitation there. 

FWIW,

Garg

Share this post


Link to post
Share on other sites

And what you're all describing is exactly what I'm talking about. This is instability. V3 is NOT crashing anywhere near as much as V4, and sometimes the users that have the CTDs randomly don't have them anymore. On top of that, sprinkle on that it's ignoring our Crash Handler (so we don't get any minidumps or ANY sort of insight what's happening) and we have a perfect recipe for nearly impossible solutions. And I HAVE seen reports of crashing for other products - maybe not for everyone, but then again, the 717 doesn't crash for everyone either. Please don't take my response as a way to step out of the way and treat it like "oh whatever not my problem". That's not what I mean - I simply mean that I don't believe it's specifically the 717 code causing the CTDs.

We will, of course, fix anything that we can find, but so far, the line's coming back empty.

Share this post


Link to post
Share on other sites

Tracking another CTD - no errors for reference.  I've given up on flying this plane in P3Dv4 now as I encounter CTDs on each flight and I just end up getting frustrated.  I saw that CP updated to beta 0.3.0 (and later to 0.3.1) so I figured I'd attempt another flight to test.  Sadly this one also resulted in a CTD as well.  Zero errors or warnings in the Application and System Logs in Event Viewer at or even remotely near the time of the crash.

Flight was attempted using ChasePlane Beta 0.3.1 with TFDi 717 version 1.0.9.0.  I switched views like crazy at the departure aerodrome (LICJ) and had zero crashes.  Programmed systems and took off for LGIR.  Just before TOD, sim locks up but sound plays and then CTD, no errors :(  Each flight now in this plane has resulted in a CTD for me so I'm going to wait for 1.0.9.1 to see if that fixes some things.  I've flown the PMDG birds with zero crashes using various builds of ChasePlane.  No lock ups, no CTDs, no sim crashes.

Very frustrating as I love this plane! :(

  • Like 1

Share this post


Link to post
Share on other sites

Documenting another CTD this time my first taxi out at KSEA in version 1.0.9.1 with P3D v4 hotfix 1.  Same issue as before - sim locks up (sound playing) then a couple of seconds later I see my desktop.  Loaded up my saved flight, and all looked ok but then after T/O my entire route of flight got messed up in the FMS. Will write up a bug report.

  • Like 1

Share this post


Link to post
Share on other sites
aviator8   

Okay that was hard to find out, anyway I had so many CTD's in the last week that is no more funny to actually look into the event viewer to find nothing that I had to do some digging!

And although I had so many flights before without CTD's, I saved my flights so often that I had found a scenario that crashes my sim at the same area, within ~5miles!

I tried then so many solutions including closing AS+Chaseplane, nothing had worked until I tried something I hated in the past, which is Hardware rendering because I know how laggy it is and how slow the screens will look.

But to my surprise I had no crashes at that same area no more, although I'm going to spend more time flying with Hardware Rendering to see if it's indeed the key!

Never mind, just had one :/

I'll try removing VC night light fix to see if that is the root cause of my CTD's since I've used it from the past week or so.

Will report back!

Edited by aviator8

Share this post


Link to post
Share on other sites

For further reference to anyone battling these annoying CTD without errors in P3Dv4, I did a flight from a save this morning with 1.0.9.2 (the SEA - DEN one in my bug report actually) but this time around I DID NOT enter external view at all - I landed at KDEN successfully without CTD (first time in weeks).  This was with hardware rendering on.

 

I just tried my other save on build 1.0.9.2 (PMO - HER) with hardware rendering off.  I went to external view a couple of times on the departure and had a CTD on climbout.  Going to attempt more flights with HW rendering off (it makes my instruments much smoother) without going to external view to determine if external view switching is the determining factor here.  Then I'll start disabling add-ons to see what the root cause could be.

Edited by ProfessorMadman

Share this post


Link to post
Share on other sites
kymh   

Rats - I'm getting an immediate CTD on attempting to load the 717 regardless of Hardware Rendering in P3D v 4.0.23.21468.

It was lovely before the latest (P3Dv4) update.

There's nothing in the Event Viewer log.

On the upside, I haven't loaded P3Dv3 sin the release P3Dv4 and have to congratulate the team for their improvements to the FPS there.

 

While my CTD only happened with the 717, after spending forever disabling add-on and scenery the problem came down to just one scenery a million miles from my airport:-
Latin VFR - TJSJ - Puerto Rico San Juan International

With that disabled, no more CTD for me so I'm happy to nuke that location :-).

Edited by kymh
PROBLEM FOUND

Share this post


Link to post
Share on other sites
Sanpp   

Had a CTD today, using 1.0.9.2

Happened when I changed from EXT view to Virtual Cockpit

No error logs, no error message, no .bmp files

This is rare, TFDi 717 is the only aircraft doing this after P3DV4 Hotfix 1

Never had this issue before

(btw, Not using Esdok camera or Chaseplane)

Edited by Sanpp

Share this post


Link to post
Share on other sites
Sanpp   

Had another CTD, nothing different, same route and everything

The same way

btw, Will try on another route tomorrow

Edited by Sanpp

Share this post


Link to post
Share on other sites
Dvotee   

Update.....After my successful flight the other day I tried another last night.....10 mins after take off I CTD. No error, no bug report as before just CTD

I know you probably are getting fed up with it, and as I said before I do feel it's a chaseplane issue but best you know.

Dvo

Share this post


Link to post
Share on other sites

These CTDs that just close the sim, no crash dump, nothing like that, are usually indicative of something else crashing @Sanpp. @Dvotee If you're able to pin it down to a specific thing (even if it's not the 717), we can at least start trying to figure out what's going on, so I appreciate you keeping us in the loop.

  • Like 1

Share this post


Link to post
Share on other sites
Sanpp   
12 minutes ago, turbofandude said:

These CTDs that just close the sim, no crash dump, nothing like that, are usually indicative of something else crashing @Sanpp. @Dvotee If you're able to pin it down to a specific thing (even if it's not the 717), we can at least start trying to figure out what's going on, so I appreciate you keeping us in the loop.

I'll try today, without GSX 

GSX was causing CTDs with other aircraft on V4 Before the hotfix

will let you know

Share this post


Link to post
Share on other sites
jscarano   

I get random CTD when switching views . I dont use chaseplane.  Event viewer doesnt tell me anything also

Edited by jscarano
  • Like 1

Share this post


Link to post
Share on other sites

All,

I did some further testing this morning and I'm happy to confirm that I've completed an entire rotation (LICJ - LFMN - LICJ) without a CTD in P3Dv4 for the first time.  I did not change views to external at all.  I didn't disable any addons and I'm using ChasePlane 0.3.5.  I used my 717 view presets in the cockpit without issue.

I'll perform further flights without a sim reload and not switching views to strengthen this theory.  Very bizarre as I can switch views to external with other aircraft ad nauseam in v4 and not get CTDs at all but hey, at least now I can fly this bird in v4! :)

Share this post


Link to post
Share on other sites
46 minutes ago, ProfessorMadman said:

All,

I did some further testing this morning and I'm happy to confirm that I've completed an entire rotation (LICJ - LFMN - LICJ) without a CTD in P3Dv4 for the first time.  I did not change views to external at all.  I didn't disable any addons and I'm using ChasePlane 0.3.5.  I used my 717 view presets in the cockpit without issue.

I'll perform further flights without a sim reload and not switching views to strengthen this theory.  Very bizarre as I can switch views to external with other aircraft ad nauseam in v4 and not get CTDs at all but hey, at least now I can fly this bird in v4! :)

But you should be able to switch all the views, even the "outside" ones. I completed a flight without any issues, even with outside views (Chase Plane)

Share this post


Link to post
Share on other sites
1 hour ago, ProfessorMadman said:

All,

I did some further testing this morning and I'm happy to confirm that I've completed an entire rotation (LICJ - LFMN - LICJ) without a CTD in P3Dv4 for the first time.  I did not change views to external at all.  I didn't disable any addons and I'm using ChasePlane 0.3.5.  I used my 717 view presets in the cockpit without issue.

I'll perform further flights without a sim reload and not switching views to strengthen this theory.  Very bizarre as I can switch views to external with other aircraft ad nauseam in v4 and not get CTDs at all but hey, at least now I can fly this bird in v4! :)

 

21 minutes ago, Streichholz said:

But you should be able to switch all the views, even the "outside" ones. I completed a flight without any issues, even with outside views (Chase Plane)

Spoke too soon and my theory has been disproved.  I just had a CTD on my next leg LCIJ - LGIR at cruise (continuation from previous rotation without restarting the sim) :(  Didn't switch views.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now