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      Proper Problem Reporting for the TFDi Design 717   07/09/2017

      Folks, As the user count is increasing, it is becoming more of a task for us to stay on top of problem reports. We are also receiving an increasing amount of incomplete reports that we are unable to follow up on (which frustrates everyone, us included). On that note, we are going to be enforcing a stricter formal problem reporting system. There are a few main points that need to be addressed. ALL problem reports must be submitted via the Bugs and Suggestions system. Open discussion on the forums is fine, but our team simply cannot respond to every single comment (especially when the majority of doing so is asking for information the Bugs and Suggestions system already asks for). Incomplete reports will be ignored. This means reports like "my FPS is bad" will not be given weight. This isn't because we don't care. It is because a report like that does absolutely nothing for anyone - we can't fix it based on that. Please include EVERYTHING you can possibly think of regarding the problem and take as many steps as you can to isolate it. Prepar3D v4, despite what you have heard, can still be unstable. Yes, it is definitely possible to fly flights without issues. But it is still relatively new, as are most of the addons available for it. Please refrain from attacking us or other developers because of this. We have already had one scenario where a 717 CTD was resolved by an update to Prepar3D itself. This is likely not the only time that will be the case. You are still free to report the crashes, as it may help whoever the developers of the faulting code are solve the issue. Duplicate reports will be deleted/merged. For the sake of sanity for us trying to prioritize and evaluate issues, if we discover multiple reports of the same thing, we may merge/delete the duplicates. We strongly encourage you to search and see if your problem has been reported before. Thank you all in advance. This may seem overbearing, but this is the only way we are going to be able to stay on top and continue heading in the direction we, and the community, want.
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KAPTEJNLN_

keep updated by Change Log

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odourboy   

The link doesn't seem to be working any more. (I check it routinely to see if there's been any updates before I run the Addon Manager.) Feel free to delete this post if/when you update the link. Cheers!

Edited by odourboy

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11 minutes ago, cosnowboarder_777 said:

Quick question, should latest version number be reflected in the add on manager? I see it doing the updates when I start it but is always states v 1.0.3.0 in the about section.

 

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17 minutes ago, kymh said:

Same for me. I still see 1.0.3.0. Should I uninstall and re-install?

Did you check the post above as it is different numbers the number is shown in the plane the version you refer to is the addon manager number and not the plane..

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gamesyns   
17 minutes ago, kymh said:

OK, thanks.

I'll just assume I have version 1.0.6.0 then.

Still it would be nice to see this somewhere.

 

It is listed in the FMC, see how to find that here: 

 

1060 is not available yet, just in case you are looking for it.

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I am confused by the 1.0.6.0 change log entry. It lists a bunch of items as fixed and 1 changed. Are they in fact fixed? Is it a wish list because if they are fixed why isn't it released? I see it says TBD but is that the items that will be fixed or did you already fix them and haven't released the update?

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gamesyns   
5 minutes ago, Irishcurse said:

I am confused by the 1.0.6.0 change log entry. It lists a bunch of items as fixed and 1 changed. Are they in fact fixed? Is it a wish list because if they are fixed why isn't it released? I see it says TBD but is that the items that will be fixed or did you already fix them and haven't released the update?

 

It is an ongoing list of things that have been taken care of in the next update. It is being added to actively, but it allows us to inform you guys what will be taken care, rather than confusion on what it may bring.

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OK then that means those are the items being worked on? If that is correct why would it say "Fixed" next to it already? Just wondering. BTW love the a/c. I fly the hell out of it. Looking forward to the updates.

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gamesyns   
4 hours ago, Irishcurse said:

OK then that means those are the items being worked on? If that is correct why would it say "Fixed" next to it already? Just wondering. BTW love the a/c. I fly the hell out of it. Looking forward to the updates.

 

These have already been fixed or changed if they appear there. If you are reading day by day, you will see other things added to that list. We only add it once it is done in our dev build.

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