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Posts posted by PilotRockey

  1. I'll look into resolving this for you! First, if you wouldn't mind PM'ing me your name and email address associated with the account you purchased it with, I'll gladly reset your activations for you!

  2. Upon looking this up, I did see this is connected to Avast and it's "File Reputation" system. Avast will block in some cases a program it may not know of and call it "filerepmalware" if certain settings are strict, or if it just decides to trigger it. I would disable Avast until you have completed your install, then turn it back on. 

  3. @moey124 It sounds like you have a lot more going than we expected with a normal launch, and as we haven't seen this come in yet. We ask that you create a support ticket so we can further troubleshoot your issue. Please note support time may be slower than anticipated with the launch of our latest product.

  4. Hmm, this sounds rather interesting! Please submit a ticket so we can look into this further. Please note support is limited over the weekend especially during our latest product launch.

  5. Locate the following:


    Populate that list with your favorite aircraft that you may not see, then save and reopen PACX. Boom, its got your plane :)

  6. 35 minutes ago, woozie said:

    So yeah, here a few questions after my first 5 minutes with PACX:

    • how exactly does the intergration with PMDG747 or other addons work? Do i need to press the respective MIC key button to speak to crew or passengers? Are there any other buttons/switches that have an affect on PACX functionality?
    • i set 50 mins time to departure and boarding speed to realistic, but boarding started right after i iniated the flight. Is this by design? With a realistic timing setting i would expect boarding to start about 30-20 mins before EBOT. Or does the timing setting only affect how quickly boarding will be completed?

    EDIT: And how does the GSX interaction work? Its supposed to send the pax number to GSX, which didnt work in my case.


    The integration with these aircraft is for if you active the Mic knob on the aircraft listed, PACX will begin listening, without you having to pull up the program itself. As for boarding, the moment you "Start" your flight, boarding begins. The reason this was made, was to combat us not being able to read certain aircrafts and their "door" properties. Whether the developer has set clear flags in their code or not, PACX will work with it.

    If you want a delay in boarding, don't click "Start". You have the control of when people start walking down that gate. Once you feel the aircraft is ready, click "Start" let everyone start their boarding :)

  7. Annekuehn,

    Please try installing the latest version of XPUIPC, and ensure it is installed prior to installing PACX. Please submit a ticket if this doesn't work. 

    Note: We have tested this on many systems and have proven it to work. Any further troubleshooting would require a ticket. 

  8. @FishermanIvan As for the "Flythemaddogx" we can't provide official support for that, but the 717 should have consistent framerates with TrueGlass. If you actually are having issues with consistency, please submit a ticket with system specs, and benchmarks in default airports with rain of course and we will be glad to look into this for you!

  9. To start, usually the best way to improve performance, is the typical tone down some settings according to what your computer can handle. With that out the way, we must also identify, what aircraft your flight that's using TrueGlass, and where these benchmarks occurred (default or add-on scenery). If you're experiencing low performance with the 717 and TrueGlass, you could always try reinstalling the aircraft, disable hardware rendering, and select the lower res VC textures 

    Just my two cents. Hopefully this works. 

  10. If by career, you mean being a pilot, then yes! Our main goal with PACX is to make you worry about one thing when it comes to the business side of things; transportation. While in the skies, you will be in command of your aircraft, and ensure your passengers arrive not only safely, but happy!