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Hi Support, I fly with VA Contrail Air and use their smartcars-Tracking also to create new flights,

they recommended to ask here how the bottom "CREATE Flight" was lost on my PC, several VA-members checked and this did not happen on their PCs (so that VA did not

disable this Feature)

what can  I do to repair that issue?

befe15

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2 minutes ago, befe15 said:

Hi Support, I fly with VA Contrail Air and use their smartcars-Tracking also to create new flights,

they recommended to ask here how the bottom "CREATE Flight" was lost on my PC, several VA-members checked and this did not happen on their PCs (so that VA did not

disable this Feature)

what can  I do to repair that issue?

befe15

What is the airline ID of the airline you are flying for?

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Hi!

 

I'd like to chime in too. Same VA, same problem. Reinstalling didn't solve the issue. Is there a workaround?

 

Cheers,

 

Pete

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7 hours ago, befe15 said:

Its contrailair.com, I do not know airline ID

 

1 hour ago, Pete_EDDW said:

Hi!

 

I'd like to chime in too. Same VA, same problem. Reinstalling didn't solve the issue. Is there a workaround?

 

Cheers,

 

Pete

It sounds like the issue is local to the VA, not with our software. If you can get the license owner to open up a ticket with us reporting the problem, we will be able to look into it!

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