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Reports

Forum Rules and Expectations (UPDATED)

could not verify serial number

By herman.tulin,
November 10 in Reports

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herman.tulin 0

Posted November 10

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Posted November 10

when i type in my serial number and hit install i gett a window that says "could not verify serial number"

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Jishwaah 114

Posted November 11

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Posted November 11

Please review the knowledgebase article here - that should help: https://support.tfdidesign.com/en/support/solutions/articles/62000083868-how-to-reset-activation-in-pacx

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herman.tulin 0

Posted November 11

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Posted November 11

where is the reset activations button

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Fabio Almeida

Fabio Almeida 32

Posted November 12

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Posted November 12

Can you take a screenshot of this error? @herman.tulin

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herman.tulin 0

Posted November 12

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Posted November 12

pacx.JPG.3585014eb579448a3e2a1655e2811949.JPG

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Fabio Almeida

Fabio Almeida 32

Posted November 13

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Posted November 13

Are you able to open up a ticket with us? The ticket for the helpdesk is in my signature.

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