No PACX Flight detected

[StephanG2312]

Hi,

I've just purchased PACX, but in MSFS, constantly the message "No PACX Flight detected" pops up at the bottom. I've tried to register at your support page to open a ticket, but it doesn't accept the captcha repeatedly! 

I'm running FSUIPC7 7.0.3 and PACX already as administrator. Please advise. 

Brgds

Stephan

[arwasairl]

Hi Stephan, I'm assuming you've already done the basic troubleshooting steps? (uninstall, delete related files, reinstall, restart computer).

Assuming you have already done that, could you try to update your FSUIPC to v7.1.0?

Regarding the captcha issue, I'll let @Jishwaah know about the issues you have so that we can work things out.

[StephanG2312]

Dear Aaron,

it was a fresh install without any additional announcements etc. Updating FSUIPC had also no effect, still the same message. 

Brgds

Stephan

[arwasairl]

23 minutes ago, StephanG2312 said:

Dear Aaron,

it was a fresh install without any additional announcements etc. Updating FSUIPC had also no effect, still the same message. 

Brgds

Stephan

Ensure that your parking brake is engaged and you are at the airport parked at a gate. I also advise you to try a starting airport like KSFO or KJFK, as some airports may be missing in PACX's database, which may detect your aircraft as being in the middle of a field when there actually is an airport. 

Also, make sure you have started a flight by clicking the Menu button, and "Start Flight". 

[StephanG2312]

Checked with FBW A320NX and Aerosoft CRJ700. Also at KSFO (even if I expect the tool to work at any airport where airliners are operating), no difference, still the same message. I read somewhere that there are currently problems with the Dev version of the A320NX wrt to parking brake, but the problem persists with the CRJ as well. Any further ideas? 

[Ethanb_UK]

@Fabio Almeida 

[arwasairl]

5 hours ago, StephanG2312 said:

Checked with FBW A320NX and Aerosoft CRJ700. Also at KSFO (even if I expect the tool to work at any airport where airliners are operating), no difference, still the same message. I read somewhere that there are currently problems with the Dev version of the A320NX wrt to parking brake, but the problem persists with the CRJ as well. Any further ideas? 

For reference, does PACX give any error when starting a flight? Or does PACX start a flight properly, and the HUD just reports as a PACX flight not being detected?

[StephanG2312]

No error at PACX itself, only the message on the bottom line in MSFS. 

[Fabio Almeida]

Can you open up a ticket via the "Support" link in my signature?

[StephanG2312]

I would like to but I can't register at the support area as already stated in my initial post. I get the message "Captcha Verification failed", even if there is a green hook at the Captcha. 

[Jishwaah]

Hi @StephanG2312,

I have just tested this myself when registering for an account and it worked fine for me. It could be an issue with your adblocker if you have one, or maybe even not even being allowed by your browser.

If you are still experiencing issues, please email support[at]tfdidesign[dot]com.

[StephanG2312]

I disabled the adblocker temporarily, no success. I don't think it's a browser issue as same captcha on other sites are working well. However, I've sent an email to support making reference to this thread here.