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PACX not responding


yssy19

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I've noticed a trend on any longer flights, that after about the 2 hour mark the PACX status bar at the bottom of the screen disappears and PACX no longer responds (but does not crash - it still shows PACX.exe and PACXBridgeMSFS.exe as running in task manager). When I double click the PACX icon on my system tray nothing happens. I've checked the event viewer logs and nothing shows as an error related to PACX (nor any warnings or information for that matter). I checked the PACX log text file in the appdata folder and it shows nothing after the public address event. I've also created dump files for both the PACX and MSFS bridge files. Please let me know if you need any further info or if you'd like me to upload somewhere.

For reference I'm using it with VAS ACARS and flying the FBW A32NX on Windows 10.

Lines from the log file as follows:

[GENERAL][18/05/2022 07:37:50]: Starting up, version 1.2.20.0
[INTEROP][18/05/2022 07:40:13]: File "FlightConfiguration.xml" created
[INTEROP][18/05/2022 07:40:13]: File "FlightConfiguration.xml" changed
[SIMULATOR][18/05/2022 07:40:30]: Flight phase changed from NotStarted to Boarding
[SOUND][18/05/2022 07:40:48]: Muting sound (IsInInteriorView: False, IsXPlane: False, IsSoundMuted: False)
[SOUND][18/05/2022 07:41:32]: Unmuting sound
[EVENT][18/05/2022 07:43:35]: Added event of type PACX.PublicAddress
[SOUND][18/05/2022 07:43:45]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\1 - Welcome\P1\Variant 3.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\1 - Welcome\P2\Variant 2.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\1 - Welcome\P3\Variant 1.swv}" to Crew queue
[SOUND][18/05/2022 07:44:27]: Muting sound (IsInInteriorView: False, IsXPlane: False, IsSoundMuted: False)
[SOUND][18/05/2022 07:44:47]: Unmuting sound
[SIMULATOR][18/05/2022 07:46:57]: Flight phase changed from Boarding to ReadyForPushback
[SOUND][18/05/2022 07:46:57]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Crew\Boarding Complete\Variation 2.swv}" to Crew queue
[SOUND][18/05/2022 07:48:48]: Pausing sound (IsPaused: True, IsConnected: True)
[SOUND][18/05/2022 07:48:48]: Muting sound (IsInInteriorView: True, IsXPlane: False, IsSoundMuted: True)
[SOUND][18/05/2022 07:49:00]: Unpausing sound
[SOUND][18/05/2022 07:49:00]: Unmuting sound
[EVENT][18/05/2022 07:50:52]: Added event of type PACX.PublicAddress
[SOUND][18/05/2022 07:51:01]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P1A - Flight #\Morning\Flight Variation 2.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Generic\Numbers\2H.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Generic\Numbers\24L.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P2A - Service To\Service To Variation 6.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Generic\Destinations\Cities\Sydney.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P3\P1 - Flight Time\Flight Time Pass 2.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Generic\Numbers\3H.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P3\P2 - Hours\Hours 2.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P3\P3 - And\And 1.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Generic\Numbers\6H.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P3\P4 - Minutes\minutes 2.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P4\Doors Closed P4 Variation 2.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\2 - Doors Closed\P5\Doors Closed P5 Variation 3.swv}" to Crew queue
[SIMULATOR][18/05/2022 07:52:04]: Flight phase changed from ReadyForPushback to Pushback
[EVENT][18/05/2022 07:52:04]: Added event of type PACX.PublicAddress
[SOUND][18/05/2022 07:52:18]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\3 - Pushback\P1B\Video Announcement Variation 1.swv, C:\Users\danie\AppData\Local\PACX\Temp\x10bnuos.guh.wav}" to Crew queue
[SOUND][18/05/2022 07:54:26]: Muting sound (IsInInteriorView: False, IsXPlane: False, IsSoundMuted: False)
[SOUND][18/05/2022 07:54:29]: Unmuting sound
[SIMULATOR][18/05/2022 07:56:38]: Flight phase changed from Pushback to TaxiOut
[SOUND][18/05/2022 07:57:28]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Crew\Cabin Status Complete\Variation 2.swv}" to Crew queue
[SOUND][18/05/2022 07:58:33]: Muting sound (IsInInteriorView: False, IsXPlane: False, IsSoundMuted: False)
[SOUND][18/05/2022 07:58:37]: Unmuting sound
[SIMULATOR][18/05/2022 07:59:27]: Flight phase changed from TaxiOut to Takeoff
[SIMULATOR][18/05/2022 07:59:50]: Flight phase changed from Takeoff to ClimbOut
[SOUND][18/05/2022 08:02:42]: Muting sound (IsInInteriorView: False, IsXPlane: False, IsSoundMuted: False)
[SOUND][18/05/2022 08:02:46]: Unmuting sound
[SIMULATOR][18/05/2022 08:06:24]: Flight phase changed from ClimbOut to Climb
[EVENT][18/05/2022 08:06:24]: Added event of type PACX.PublicAddress
[SOUND][18/05/2022 08:06:33]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\4 - Passing 10K\Passing 10K Variation 2.swv, C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\4 - Passing 10K\Wi-Fi\Variance 1.swv}" to Crew queue
[EVENT][18/05/2022 08:13:12]: Added event of type PACX.PublicAddress
[SOUND][18/05/2022 08:13:19]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\Seatbelt\Off\Variant 3.swv}" to Crew queue
[SIMULATOR][18/05/2022 08:21:25]: Flight phase changed from Climb to Cruise
[EVENT][18/05/2022 08:21:25]: Added event of type PACX.InFlightService
[EVENT][18/05/2022 08:22:26]: Added event of type PACX.PublicAddress
[SOUND][18/05/2022 08:22:34]: Added "{C:\Program Files (x86)\TFDi Design\PACX\Sounds\Standard\5 - Service\Meals\Meals Variation 2.swv}" to Crew queue
[EVENT][18/05/2022 10:01:34]: Added event of type PACX.InFlightService
[EVENT][18/05/2022 10:02:35]: Added event of type PACX.PublicAddress
 

Thanks

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  • 2 weeks later...
On 5/31/2022 at 7:08 PM, yssy19 said:

Negative, both the HUD and main popup window are unresponsive

@yssy19 If you're still having this issue, would you please open a ticket on our support site?  You can do this via the support link in my signature.  

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This topic has been automatically locked due to no responses being given in the past 60 days. If you need any further help, please create a new, detailed forum post or speak to a Community Moderator or Staff Member.

Title: PACX not responding
Locked At: 08/06/2022
Locked By: Otto Pilot

- TFDi Design Forum Management

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